Russ Buys Houses (“we”, “us”, or “our”) operates the website russbuyshouses.com (the “Site”). We respect your privacy and are committed to protecting your personal information.
By using our Site and submitting your information, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information we collect
We may collect the following types of personal information when you use our Site or contact us:
Name
Email address
Phone number
Property address and details about the property
Any other information you choose to provide in our contact forms or by phone/email
We may also collect non‑identifying information such as your browser type, device type, pages visited, and the time and date of your visit (often via cookies or similar technologies).
2. How we use your information
We use your personal information to:
Respond to your questions and inquiries
Review your property and provide a cash offer or discuss possible solutions
Schedule appointments and follow up with you
Operate, maintain, and improve our Site and services
Comply with legal and regulatory requirements
We do not sell your personal information to third parties.
3. Sharing your information
We may share your personal information with:
Service providers who help us operate our business (for example, email providers, website hosting, or CRM tools), who are only allowed to use your information to provide services to us
Lawyers, real estate professionals, or other advisors, where reasonably necessary to complete a transaction you have requested
Law enforcement, regulators, or other parties when required or permitted by law
4. Cookies and tracking technologies
Our Site may use cookies or similar technologies to improve your experience, understand how the Site is used, and help us measure and improve our marketing.
You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our Site may not function properly.
5. How we protect your information
We use reasonable physical, technical, and administrative safeguards to protect the personal information we collect. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Where your information is stored
Your personal information may be stored and processed in Canada and in other jurisdictions where our service providers are located. By using our Site, you consent to this transfer and storage of information.
7. Your rights
Depending on the province where you live, you may have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Withdraw your consent to certain uses of your information, subject to legal or contractual restrictions
To exercise these rights, please contact us using the information below.
8. Third‑party links
Our Site may contain links to other websites that we do not operate. We are not responsible for the privacy practices or the content of those third‑party sites. We encourage you to review their privacy policies separately.
9. Children’s privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when it was last revised. We encourage you to review this page periodically for any changes.
11. Contact us
If you have any questions about this Privacy Policy or our privacy practices, please contact:
Russ Buys Houses
Email: russ@russbuyshouses.com
Phone: (825) 772-7770